Privacy Policy

At KHAOS, we are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website, booking system, and related services.

1. Information We Collect

• Your name, email, phone number, and location (entered through the booking form)
• Event details such as selected packages, dates, and custom notes
• Payment and billing information (processed securely via third-party providers)
• Website usage data via analytics tools (non-personal, aggregated data)

2. How We Use Your Information

• To provide and manage your bookings and customer service
• To send booking confirmations, invoices, and service updates
• To personalize your experience with our services
• To improve our website and services based on anonymous usage data

3. Data Sharing

We do not sell or rent your personal information. Your data may be shared only with trusted partners involved in processing payments, sending emails, and providing AV services. All third parties comply with strict privacy and security standards.

4. Data Security

We implement industry-standard encryption, secure storage, and access control to protect your data. Despite this, no system is 100% secure — please contact us if you believe your data has been compromised.

5. Your Rights

You may request to review, correct, or delete your personal data at any time by contacting us at office@khaosproduction.com.

6. Updates

We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated date.